Frequently Asked Questions
Below you will find some answers to some common questions we get asked the most about our solar systems.
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Solar is a proven way to reduce your electricity bills by up to 80% and protect your house or business from future energy bill hikes. Solar technology and its applications have evolved to the point where they can be designed to work in almost any set up. If you’ve got the right installer, regardless of your house type, you’ll have a suitable solution presented to you that will save you money and take control of your power bill.
Yes, One Power Solar offers industry-leadinging guarantees and warranties on all new solar installations. Our standard systems are warranted for 10 years, so if something breaks down in that time it would be fixed at no extra charge. And premium systems can see warranties and performance guarantees as high as 25 years.
You can but over the life-time of the system a "cheap" solar system will often come with a lot of performance trade-offs and potential issues with after-sales servicing and support. With a lot of the cheaper solar panels from cheaper solar companies you’ll see micro-cracking, delamination, and plug failure within the first 3-4 years, which is also often within the term that the system is being paid off by the customer. In Australia, any good solar panel will outlast its warranty, and be well supported by a company that’s got the long-game in mind and not just the short-term turnaround of clients.
The government pays a certain number of credits per panel, so the number of panels determines the size of your rebate. The average rebate is between $3,000-$4,000 — that represents a third of the cost of the average premium system.
At One Power we take care of the rebate application process for you. Once you’ve signed up for a system, on the day of installation we provide the relevant forms for a customer to sign off on. It’s a really easy process.
When you’re ready to go solar, a solar advisor can provide you with an installation proposal based on factors like your recent power bills and property location, evaluates your needs, and provides a free solar quote. If you decide to go ahead, we can schedule an installation and complete everything (including cleaning up after ourselves) within as little as one day. From there, we'll provide you with maintenance guides and dedicated after-sales support whenever you need it.
Right now, if you do the numbers and you’ve got a skilled energy assessor, you’re going to see that the feed-in tariff is the better return on investment. That scale is sliding and once that hits parity you’ll find that any good solar installation company will be following up with their existing customers, asking for their bills, and seeing if there is more money to be saved by using a battery. Batteries can be added on to any system down the track, as long as you’ve got the right designer working on the job.
One Power Solar & Electrical is a leading Australian solar company that designs, builds, and installs custom solar systems for residential & commercial customers.
